It's hard to miss this bright purple-adorned establishment and stepping into the restaurant indeed brought a sense of serenity as the name itself indicates that this is the ideal escapade away from the hustle and bustle of the city.
The main entrance
The restaurant is made up of lower and upper floor comprising of the same theme:-
Table setting and the huge menu
The menu offers a variety of Taiwanese and Fusion Japanese dishes. We sampled some main dishes and side orders for adult and children alike.
Chicken in sesame oil and ginger with vermicelli
This was my dish and it was served hot. I love how the vermicelli is separated from the chicken stew so we are free to blend the amount we desire. The Chicken pieces were well infused with the sesame oil and ginger; with the vermicelli texture was just rightly soft. Hubby and I agreed this was not bad.
Hubby ordered this uniquely named Taiwanese dish called 蚂蚁上树, which is a spicy stir-fried glass noodle dish with minced pork. After sampling it, he complimented how tasty it was hence Denise and Uee followed suit so this easily became the most popular dish of the night :) The glass noodles were soft yet springy, and was well stir-fried with spices and minced pork. It was not overly spicy which can suit most palates.
Mun had Stewed Minced Pork Rice (鲁肉饭) which we were specifically informed that this was going to be in a tiny portion (we kinda figured this one out looking at its price compared to the other dishes)
This was not bad though I reckon we could not really tell since it was in such a 'generous' portion.
A showdown of the side dishes/snacks indicated that they were not too bad afterall.
Fragrant Deep Fried Chicken
Though a normal side dish, it was tasty with crispy yet not overly thick batter.
Taiwan Crispy Chicken Nuggets (盐酥鸡)
Being one of Taiwan's most popular snack, Paradise's version did not disappoint. The salty and crunchy skin of the chicken nuggets were then topped with chilli powder.
Fried mini shrimps
The shrimps were super crunchy and this was undoubtedly a very addictive snack indeed.
One thing to note is, the food was generally on the salty side, maybe owing to the fact that these were Taiwanese dishes so it might not suit people who prefer more neutral flavors.
Food aside, all of us felt that there were definitely rooms for improvement given how new this restaurant was. For a starter, Uee who was the first to order waited way too long for her food to arrive, only to be informed after few follow-ups that they have run out of this dish. This was very poor indeed, given the fact that her daughter was waiting for the food. The staff did not show a sense of apologetic and was not able to handle the situation well. A few of us had green tea which was refillable but we had to keep requesting for refills which we expected to be automatic.
Having said that, not everything was bad. The supervisor brought 2 egg tarts to Uee as an apologetic gesture for not informing her on the unavailability of her ordered dish. And the fact that the staff had insisted to refund our paid bill for a dish which they forgot to remove off the bill indicated that they tried their best to deliver to customer needs. We were also thanked and bid goodbye as we were leaving too.
This is a place worth giving a second chance.
市外桃园 Paradise Restaurant
33, Madras Lane 10400 Penang
Contact : +604-2266777
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